Our Terms & Conditions

1. Introduction

Welcome to Ragpit, operated by Silverline Tech Solutions Sdn Bhd. By accessing and using our website https://ragpit.com, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please review these Terms carefully. If you do not agree with these Terms, you should not use our website.

2. Use of the Website

2.1 Eligibility You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you are at least 18 years old.

2.2 Account Creation To access certain features of our website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

3. Products and Services

3.1 Product Descriptions We strive to provide accurate descriptions of the products available on our website. However, we do not warrant that the descriptions are accurate, complete, reliable, current, or error-free. If a product offered on our website is not as described, your sole remedy is to return it in unused condition.

3.2 Pricing All prices are subject to change without notice. Prices may vary between our online store and physical locations. Despite our best efforts, a small number of products may be mispriced. If we discover a mispricing, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

4. Orders

4.1 Order Acceptance We reserve the right to refuse or cancel any order for any reason at any time. We may also require additional verifications or information before accepting any order.

4.2 Payment By providing a payment method, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the full amount to the payment method provided. If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or canceled.

5. Shipping and Delivery

Please refer to our Shipping Rates and Policies for information about how we handle shipping and delivery.

6. Returns and Refunds

Please refer to our Returns and Refunds Policy for information about how we handle returns and refunds.

7. Intellectual Property

All content included on our website, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Ragpit or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Ragpit and protected by international copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, Silverline Tech Solutions Sdn Bhd and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via our website, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in Malaysia for the purpose of litigating all such claims or disputes.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following the posting of any changes to these Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

11. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: ccare@ragpit.com